The workplace is rife with disputes, infighting and grudges. Employees dislike each other for whatever reason, employees develop conflicts with employers, and in some cases, petty arguments develop into harassment, sexism and racism.
In the former cases, solving conflicts internally can resolve issues that reduce productivity, lower morale and can escalate into maliciousness. In the latter cases, however, lawsuits are becoming more common, and employers are shelling out more money and time to deal with inappropriate behavior, instead of attacking the problem itself and stopping it before it happens.
Mediation allows employers to discover bad work environments, make changes and develop policies without interrupting the workflow, while also allowing management to speak with and work out issues with disgruntled employees before cases of varying degrees can go to court.
Mediation solutions focus on ways to improve the environment so that issues can be resolved and hopefully not be repeated, rather than covering up issues or trying to make them go away by throwing more money at them.
Workplace Conflict Resolution discusses some of these issues and statistics, giving you some foresight into solving these problems when they arise in your workplace.
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